The recent policy change has become a public relation nightmare for Facebook-owned WhatsApp as its users have started to doubt every intention of the platform. There’s some kind of misunderstanding among WhatsApp users that Facebook is reading each and every message they send. In order to clarify and assure users, WhatsApp is now taking advantage of one of its own features to spread the message. WhatsApp is posting Status messages to speak to its users directly and reaffirm that as WhatsApp chats are end-to-end encrypted, no one can read your messages apart from the person with whom you are chatting on the other end.
Explaining the need for posting official Status messages, WhatsApp in a statement to The Verge said, “There’s been a lot of misinformation and confusion around our recent update and we want to help everyone understand the facts behind how WhatsApp protects people’s privacy and security.”
“Going forward, we’re going to provide updates to people in the Status tab so people hear from WhatsApp directly. Our first update reaffirms that WhatsApp cannot see your personal messages, and neither can Facebook, because they are protected by end-to-end encryption,” it added.
Meanwhile, in order to secure WhatsApp Web and desktop app logins, WhatsApp has added biometric lock support on its mobile app. Until now, you just needed to scan the QR code on your mobile to use WhatsApp Web or the desktop app. Now, if you wish to use WhatsApp from your computer, WhatsApp will ask for Face ID or fingerprint authentication.
This is a welcome step from WhatsApp as it will prevent unknown people from reading your WhatsApp chats from the desktop by just scanning the QR code when your mobile is left unattended or accidentally gets unlocked.