RAMONA, Calif. — January 19, 2021 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with implementing a high-speed guest Wi-Fi network upgrade at San Vicente Resort & Golf Course. Nestled within the backcountry of San Diego, California, San Vicente Resort serves as an ideal getaway with scenic views and the latest in guest service conveniences, which are now bolstered by the ability to meet the highest in internet service expectations.
As part of the upgrade process, HIS technicians provided a cost-effective and hassle-free means of replacing the resort’s prior use of phone lines with more advanced and capable Ethernet cabling. State-of-the-art Ruckus access points were also implemented within strategic areas to ensure a strong and consistent high-speed Wi-Fi signal throughout the resort. The implementation team was even able to ensure high-quality Wi-Fi service for the resort’s golf course operations which sits within what was previously considered a ‘no-service’ area, due to surrounding hills causing signal disruption.
“One of the first amenities that guests interact with and expect to function flawlessly is Wi-Fi, so we are extremely pleased to be able to rely on a proven industry expert such as HIS in meeting this need,” said Jennifer Carbone, Lodge Manager at San Vicente Resort & Golf Course. “HIS has gone above and beyond to ensure that we can accommodate the latest online demands and their support services are unmatched in being able to maintain consistent guest satisfaction with our service.”
In addition to upgrading the property’s network infrastructure, HIS also provides San Vicente Resort with offsite equipment monitoring services to ensure that Wi-Fi quality remains high and to swiftly identify and correct any performance issues. This is further backed by providing guests with instant access to 24/7 HIS support for troubleshooting issues such as Wi-Fi driver card compatibility, setting up VPN connections and much more.
For more information about the full range of technology solutions available from Hotel Internet Services, please contact Gary Patrick at 866-265-7575 Ext. 705 or email [email protected].
About Hotel Internet Services, Inc.
Founded in 2003, Hotel Internet Services, Inc. (HIS) is a leading solution provider for secure wired and wireless Internet services, IPTV VOD Systems, BeyondTV Wireless Streaming Player, and convention services, all supported with 24/7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.
HIS has deployed numerous small to large-scale facility-wide wired, wireless, and in-room entertainment solutions across the U.S. They currently maintain hundreds of properties with over 100,000 guest rooms. Based in Clearwater, Florida, and Simi Valley, California HIS maintains two offices in the U.S. For more information, please visit www.hotelwifi.com and www.beyondtv.com.